Gift Vouchers are delivered as either an emailed PDF or posted using the Royal Mail Tracked 48 service.
Postal orders placed before midday (Monday – Friday, excluding Bank Holidays) will be dispatched on the same day. Postal orders placed after midday will be dispatched on the next working day. Royal Mail aims to deliver all Tracked 48 post in 2-3 working days.
Cookbooks, Merchandise & Drinks are delivered using the Royal Mail Tracked & Signed 48 postal service.
Orders placed before midday (Monday – Friday, excluding Bank Holidays) will be dispatched on the same day. Orders placed after midday will be dispatched on the next working day. Royal Mail aims to deliver all Tracked & Signed 48 post in 2-3 working days. Please note a signature will be required on delivery.
Food boxes will be delivered between 8am – 5pm on the date shown. Unfortunately, we are unable to accommodate any dietary requirements or menu alterations.
You will receive a two hour time window on the day of delivery . If you are not in our courier will always leave your box in a safe place unless impossible to do so.
Food box orders may be packaged and sent in more than one delivery. Food box sales are final, non-transferable and non-refundable.
Whilst we aim for Friday delivery of food boxes and any additional add on’s, this cannot be guaranteed. We work with a third party courier and cannot be held responsible for delays outside of our control. If delivery cannot be made on Friday the courier, if able, will attempt to make a Saturday delivery. We will always aim to contact you where possible to let you know and take steps to minimise the delay. You are responsible for the Food Box once it is delivered to the address specified in your order.